PRIVACY POLICY

Effective Date: 2/27/2026
Last Updated: 2/27/2026

Signal Bloom LLC (“Signal Bloom,” “Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or communicate with us via phone, SMS, email, AI systems, or other digital channels.

If you do not agree with the terms of this Privacy Policy, please do not access our services.

1. INFORMATION WE COLLECT

We may collect the following types of information:

A. Personal Information

When you fill out forms, schedule consultations, or communicate with us, we may collect:

• First and last name

• Email address

• Phone number

• Business name

• Service interests

• Any information you voluntarily provide

B. Communication Data

If you communicate with us via:

• SMS/text messaging

• Phone calls (including AI-assisted calls)

• Email

• Website chat widgets

We may collect message content, timestamps, call recordings (where permitted by law), and conversation logs for service delivery and quality assurance.

C. Technical Information

We may automatically collect:

• IP address

• Browser type

• Device information

• Pages visited

• Usage behavior

• Cookies and tracking data

2. How We Use Your Information

We use collected information to:

• Provide and deliver our services

• Respond to inquiries and support requests

• Schedule consultations and appointments

• Send transactional communications

• Send SMS updates related to your inquiry

• Improve website performance and user experience

• Maintain compliance with legal and regulatory requirements

• Prevent fraud and ensure system security

We do not sell your personal information.

3. SMS & A2P Communication Policy

Signal Bloom LLC uses SMS messaging and automated communication systems in compliance with U.S. carrier regulations and A2P 10DLC requirements.

By submitting your phone number through our website or forms and opting in via checkbox consent, you agree to receive:

• Text messages related to your inquiry

• Appointment reminders

• Service updates

• Business communications

Message frequency may vary.

Message and data rates may apply.

You may opt out at any time by replying:

• STOP to unsubscribe

• HELP for assistance

Consent to receive SMS communications is not a condition of purchase.

We do not share, sell, rent, or distribute your mobile phone number to third parties for marketing purposes.

4. Data Sharing & Third Parties

We may share information with trusted service providers solely for the purpose of delivering services, including:

• CRM and automation platforms

• SMS and telecommunications providers

• Hosting providers

• Analytics services

• Payment processors

All vendors are contractually required to safeguard your information.

We may disclose information if required by law, court order, or to protect legal rights.

5. AI & Automated Systems

Signal Bloom LLC utilizes AI-powered systems, including chat automation and AI-assisted voice systems, to enhance communication and service delivery.

By interacting with our AI systems, you acknowledge that:

• Responses may be generated by automated systems

• Conversations may be logged for quality and service optimization

We maintain safeguards to protect your data in these systems.

6. Data Retention

We retain personal information only as long as necessary to:

• Provide services

• Fulfill legal obligations

• Resolve disputes

• Enforce agreements

When no longer required, data is securely deleted or anonymized.

7. Cookies & Tracking Technologies

Our website may use cookies and tracking technologies to:

• Improve user experience

• Analyze website traffic

• Optimize performance

You may disable cookies through your browser settings, though some features may not function properly.

8. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, alteration, disclosure, or destruction.

However, no internet transmission is guaranteed 100% secure.

9. Your Rights

Depending on your location, you may have the right to:

• Request access to your personal information

• Request correction of inaccurate information

• Request deletion of your information

• Withdraw consent for communications

To exercise these rights, contact us at the information below.

10. How We Use Your Information

We use the information we collect to:

• Provide and operate our services
• Communicate with you regarding your account or inquiries
• Send SMS notifications and service-related messages (if you opt in)
• Provide marketing communications (where permitted by law)
• Improve our website, services, and customer experience
• Maintain compliance with legal and regulatory requirements

We do not sell personal information.

11. SMS Opt-In & Messaging Privacy

If you provide your mobile phone number and opt in to receive SMS communications:

• Message frequency varies
• Message & data rates may apply
• You may reply STOP to opt out
• You may reply HELP for assistance

SMS consent is not shared with third parties for marketing purposes.

We store opt-in records for compliance purposes.

Consent to receive SMS messages is not a condition of purchase.

12. Cookies & Tracking Technologies

We may use cookies, pixels, and similar tracking technologies to:

• Analyze website traffic
• Improve user experience
• Track marketing campaign performance
• Support advertising efforts

You may disable cookies in your browser settings. However, doing so may affect certain site functionality.

13. Data Security & Handling

We implement reasonable administrative, technical, and physical safeguards to protect your information.

While we take security seriously, no method of electronic transmission or storage is 100% secure.

Access to personal information is limited to authorized personnel and service providers who require it for business purposes.

14. User Rights

Depending on your location, you may have the right to:

• Access your personal data
• Request correction of inaccurate information
• Request deletion of your data
• Withdraw consent where applicable

Requests may be submitted to:

📧 [email protected]

15. Mobile Information Sharing

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.

Information sharing to subcontractors in support services (such as customer service) is permitted.

All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

16. Children’s Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from minors.

17. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.

18. Contact Information

If you have questions regarding this Privacy Policy, you may contact:

Signal Bloom LLC
Phone: (817) 856-0426
Email: [email protected]

Signal Bloom LLC is committed to protecting your privacy while providing modern automation and AI-powered communication systems in a compliant and responsible manner.